The three reviews that appear on your school's profile homepage and the review that is included with your search results are determined by our review scoring algorithm and cannot be changed manually. The algorithm evaluates reviews for length, grammar, spelling, word complexity, and recency. It ignores whether the review is positive or negative, though one-star reviews will never appear in your top three. Because recency is a factor, these reviews will get replaced as you get more recent reviews with similar or higher quality scores, and the review in question will become much less visible on your profile.
Niche offers a small incentive in the form of a monthly sweepstakes prize to students and parents to write reviews, and we encourage schools to share this link to our $1,000 School Survey Sweepstakes.